When you use Rehope Riders, we collect personal information such as your name, email address, phone number, payment information, and location. We also collect ride details including pickup and drop-off locations, ride history, and user ratings. Device information and analytics may also be collected to improve app performance.
We use your information to provide ride-hailing services, process payments, communicate with drivers and riders, improve app functionality, and ensure safety and compliance. Location data is used for real-time ride matching and route optimization.
We share your data with drivers to fulfill ride requests and with trusted third-party service providers who assist with payments, analytics, and customer support. We never sell your personal information to third parties. In some cases, we may disclose information to comply with legal obligations or to protect the rights and safety of users.
You can manage permissions for location, notifications, and data sharing directly through your device settings. You may also request access to, correction of, or deletion of your personal information by contacting us at info@solohitech.online.
We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no system can be completely secure, and you should take care when sharing sensitive information.
Rehope Riders is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted immediately.
We may update this policy from time to time. Any changes will be posted on this page, and the “Last updated” date will reflect the latest version. We encourage users to review it periodically.
If you would like to delete your Rehope Riders account and all associated personal data, you may submit a deletion request using the steps below.
How to request deletion:
1. Send an email request to info@solohitech.online from the email address associated with your account.
2. Include your registered phone number and email address.
3. Our support team will process your request and confirm once your account has been deleted.
Data that will be deleted:
• Account profile information (name, email, phone number)
• Ride history and trip records
• Messages exchanged within the app
• Location data associated with rides
Some limited system logs may be retained for security, fraud prevention, or legal compliance purposes for up to 90 days, after which they are permanently deleted.
For questions about this privacy policy or our data practices:
Email: info@solohitech.online
Phone: +234 915 024 2622
Website: https://solohitech.online